ITIL® 4 Practitioner: Information Security Management Training

Course 1345

  • Duration: 1 day
  • Exam Voucher: Yes
  • Language: English
  • Level: Intermediate

The ITIL 4 Practitioner: Information Security Management practice module provides best practice guidance on how to protect the information needed by the organization to conduct its business. This includes understanding and managing risks to the confidentiality, integrity and availability of information, as well as other aspects of information security such as authentication and non-repudiation.

The practice underpins the strategy and operations of all modern organizations, regardless of how many IT systems they use for conducting their business.

ITIL 4 Practitioner: ISM Training Delivery Methods

  • In-Person

  • Online

  • Upskill your whole team by bringing Private Team Training to your facility.

ITIL 4 Practitioner: ISM Training Information

In this course, you will learn how to:

  • Ensure in conjunction with other ITIL Practices that an organization’s products and services meet the required level of information security for all involved parties.
  • Protect the technology and data assets crucial for the organization’s operations including from loss of reputation and financial consequences.
  • Protect the organization, its employees and its customers from cyber crime.
  • Provide a clear picture of information security threats and vulnerabilities.
  • Measure, assess and develop the Information Security Management practice capability in their organization by using the ITIL Maturity Model.

Training Prerequisites

ITIL 4 Foundation Certificate (Course 1199) or ITIL 4 Managing Professional Transition Certificate

Necessary Preparation

None

Exam Information

  • 20 questions
  • Multiple choice
  • 13 out of 20 marks required to pass (65%)
  • 30 minutes
  • Closed book.

Certification Renewal: Starting 2023, all PeopleCert Global Best Practice certifications will need to be renewed after 3 years.

ITIL 4 Practitioner: ISM Training Outline

Introduction to Information Security Management

In this module, you will learn how to:

  • Understand the purpose and description of the ITIL Information Security Management Practice
  • Familiarize yourself with the common terms and concepts
  • Learn the scope of the Information Security Management Practice Area
  • Explain practice success factors
  • Identify key metrics

 

Module 2: Value Streams and Processes

In this module, you will learn how to:

  • Apply processes to fulfill the purpose of the practice
  • Assess value stream contribution

 

Module 3: Organizations and People

In this module, you will learn how to:

  • Define roles, competencies, and responsibilities
  • Understand organizational structure and teams

 

Module 4: Information and Technology

In this module, you will learn how to:

  • Facilitate information exchange
  • Implement automation and tooling

 

Module 5: Partners and Suppliers

In this module, you will learn how to:

  • Identify the dependencies of the practice on third parties
  • Recognize how partners and suppliers can support the practice

 

Module 6: Capability Assessment and Development

In this module, you will learn how to:

  • Evaluate the practice capability levels
  • Conduct capability self-assessment
  • Develop Information Security management capability

 

Module 7: Recommendations for Practice Success

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ITIL 4 Practitioner: ISM Training FAQs

Anyone who is certified in ITIL 4 Foundation and who desires to learn more about Information Security management.

Yes, it will not only recertify any expiring certification, but you will also gain additional certification in the Information Security Management practice.

You will be provided with an exam voucher for the exam and a link to register and schedule your online exam sessions with the PeopleCert web proctoring service. You will take your exams after you have completed your training course. Visit the PeopleCert website for more information on the logistics of taking your web-proctored exam with PeopleCert.

For publicly scheduled course events, Learning Tree will set up the Take2 option for all attendees when we order your exam voucher. If you aren’t successful on your first exam, you will be notified by PeopleCert that you are eligible to register for the exam retake.

Though exam vouchers can cost hundreds, there is no additional cost to you to sign up for the Take2 re-sit program. Take2 is an additional complimentary benefit offered to you by Learning Tree.

Yes, you must re-sit the exam within six months of your initial exam.